Terms and Conditions

Acceptance of Terms

Welcome to Beyond Barriers Therapy Center (“BBTC,” “we,” “our” or “us”). These Terms and Conditions govern your use of our website, https://beyondbarrierstherapy.com, including its content, contact forms and other features. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please discontinue use of the website. These terms apply to website use only and do not replace separate agreements, informed consent documents or policies governing clinical services.

Website Information and Clinical Services

The information on this website is provided for general educational and informational purposes. It is not a substitute for individualized assessment, diagnosis, treatment, professional advice or clinical services. Although BBTC makes reasonable efforts to keep website information accurate and current, we do not guarantee that all content is complete, error-free or suitable for every individual's circumstances. Visiting our website, submitting an inquiry or communicating with us through a general website feature does not, by itself, establish a therapist-client relationship or guarantee acceptance into a program, appointment availability, funding approval or a particular clinical outcome.

The availability and suitability of BBTC services depend on individual needs, clinical considerations, program requirements, staffing and other applicable factors.

No Emergency Services

This website and its communication channels are not intended for emergencies or urgent clinical concerns. Website submissions, emails and voicemail messages may not be reviewed immediately. If you or another person is in immediate danger, call 911 or attend the nearest emergency department. Do not rely on this website for urgent assistance.

Acceptable Use

You agree to use this website lawfully and respectfully. You must not: Use the website for unlawful, fraudulent or harmful purposes; Attempt unauthorized access to our website, systems or accounts; Interfere with website security, functionality or availability; Introduce malicious software or harmful code; Collect, copy or distribute website content without authorization or legal permission; Use the website to harass, threaten, impersonate or infringe the rights of others. BBTC reserves the right to take reasonable steps to protect its website, users and operations from misuse, subject to applicable law.

Inquiries and Personal Information

When contacting BBTC through our website, please provide accurate information and use the communication method for its intended purpose. Please do not submit detailed personal health information, clinical reports, assessment records or other sensitive information through general website forms unless we have specifically directed you to an appropriate communication method. Information submitted through the website will be handled in accordance with our Privacy Policy and applicable legal requirements. Internet communications may carry security risks, depending on the method used. Please review our Privacy Policy for information about how personal information and personal health information are collected, used, disclosed, retained and protected.

Children, Youth and Consent

Our website provides general information about BBTC's services to individuals, families, caregivers and professionals. Accessing this website does not constitute consent to assessment, treatment or participation in any program. Consent, decision-making authority and access to personal health information relating to children and youth are addressed in accordance with applicable Ontario law and BBTC's relevant clinical procedures. A person's capacity and legal rights will be considered as required by law.

Intellectual Property

Unless otherwise indicated, website content, including text, logos, graphics, photographs, illustrations, downloadable materials and design elements, is owned by BBTC or used with appropriate authorization and may be protected by intellectual property laws. You may access this content for personal, non-commercial and informational purposes. Reproduction, modification, distribution or commercial use without permission from the applicable rights holder is prohibited, except where permitted by law. Third-party names, trademarks and materials remain the property of their respective owners.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or resources for convenience and informational purposes. BBTC does not control these external websites and is not responsible for their content, security, availability, terms or privacy practices. A link does not necessarily constitute an endorsement. Your use of third-party websites and services is subject to their own applicable terms and privacy policies.

Website Availability and Disclaimers

BBTC makes reasonable efforts to maintain a functional and informative website but does not guarantee uninterrupted, error-free, secure or continuous access. To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis. We may update, modify, suspend or discontinue website content or features as reasonably necessary. Nothing in these Terms and Conditions excludes or limits any right, warranty or liability that cannot lawfully be excluded or limited.

Limitation of Liability

To the extent permitted by applicable law, BBTC is not responsible for losses arising from reliance on general website information, website interruptions, or the use of third-party websites or services, where such limitations are legally permitted. These Terms and Conditions do not exclude or limit BBTC's professional, clinical, privacy, confidentiality or other legal obligations, or any liability or rights that cannot lawfully be excluded or limited.

Changes to These Terms

BBTC may update these Terms and Conditions to reflect changes in our website, services, technology or applicable legal requirements. Revised terms will be posted on this page with an updated “Last Updated” date. Where notice or affirmative consent is required by law, BBTC will follow the applicable requirements. Visitors are encouraged to review this page periodically.

Governing Law

These Terms and Conditions are governed by the laws of Ontario and the applicable laws of Canada, subject to any mandatory legal protections that apply. Nothing in these terms prevents an individual from exercising statutory rights or bringing a complaint before an appropriate regulatory or oversight body.